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Frequently Asked Questions

If you have a question about Marine Atlantic or our service offerings, it may have already been answered. Below are some of the most common questions we receive.

Do I need to make a reservation? How long in advance should I book?

We recommend that you make your reservation as soon as you identify your travel plans. You can read our blog post about making reservations for more information.

What are the departure and arrival times?

The departure and arrival schedule is subject to change throughout the year. The most up to date schedule information is always available on the Marine Atlantic website.

Can I bring my pet on board?

Yes! Pets may travel on board either in your car or in an airline-approved travel carrier by booking a spot in our vessel’s onboard kennel. More information about travelling with pets can be found on our blog.

I have a question about routes.

Up to date route information is always available on the Marine Atlantic website.

Are there special fares for groups and Canadian Forces personnel?

We offer both group fares and Canadian Forces Appreciation rates. More information on these rates can be found on the Marine Atlantic website.

Search for your Question

Not finding what you're looking for? We may have already covered your question in a blog post. You can try searching your question in the field below:

Contact Us Directly

We’d love to hear from you!

RESERVATIONS
1-800-341-7981 or direct at 1-902-794-5254

CUSTOMER RELATIONS
1-800-897-2797

CUSTOMER RELATIONS EMAIL
customer_relations@​marineatlantic.ca