Showing all posts in Customer Service

Please be advised that the former terminal building in North Sydney will be demolished and removed as part of the terminal re-development project. With these changes, the former North Sydney terminal building’s service road will be closed permanently effective Monday, September 14, and the land incorporated into the terminal marshaling yard. The terminal security perimeter (Read More)

Vessel Profile - MV Atlantic Vision

by Darrell Mercer

The MV Atlantic Vision joined Marine Atlantic’s fleet in 2009. With 150 cabins, numerous dining options, 200 reclining chairs and relaxing seating areas, the vessel has introduced a whole new sailing experience between Newfoundland and Nova Scotia.   When preparing to name the vessel, Marine Atlantic held a contest and invited customers and the general (Read More)

Port aux Basques Occupational Health and Safety Committee Wins Provincial Award

by Murray Hupman, Vice President of Operations

Marine Atlantic has a strong commitment to the safety of its employees and customers and this was demonstrated once again as the Port aux Basques Occupational Health and Safety (OHS) Committee was awarded the 2014 OHS Committee of the Year by the Newfoundland and Labrador Occupational Health and Safety Association. This is the second time (Read More)

Marine Atlantic proud to sponsor Eastlink East Coast Music Week 2015

by Don Barnes, Vice President of Customer Experience

It’s that time of year again where Atlantic Canadian musicians gather together to be recognized for their great contribution to our region’s musical diversity, while at the same time providing a world-class musical experience to the rest of us not so musically talented individuals! Marine Atlantic is very excited and proud to a be silver (Read More)

Whether you are planning a tour of Atlantic Canada, renting a bus for a weekend of skiing at Marble Mountain, a sports team heading to a tournament, or organizing a family reunion, Marine Atlantic offers group rates to help reduce your travel costs. For those groups of 25 or more people, Marine Atlantic offers a (Read More)

MV Atlantic Vision Lease Agreement Renewed until November 2017

by Paul Griffin, President and CEO

Earlier today, Marine Atlantic and the Government of Canada announced the renewal of the charter agreement for the MV Atlantic Vision until November 2017. The MV Atlantic Vision has been in service with Marine Atlantic since 2009 and travels between Port aux Basques and North Sydney, and is also recognized as the seasonal vessel that (Read More)

Marine Atlantic’s 2015-16 schedule and rate structure now available for booking

by Don Barnes, Vice President of Customer Experience

  Believe it or not summer is just around the corner. Sure, we have six more months of winter to contend with, but think of the fun we’ll have in July! And to help you get through the January blahs, Marine Atlantic has released its 2015-16 sailing schedule to help with your summer planning activities. (Read More)