Showing all posts in Delays / Cancellations

We understand that it can be frustrating and inconvenient when weather disrupts travel plans. It can be more problematic when the cancellation has little advance notice. At Marine Atlantic, we try to provide as much notice as possible if there is a potential schedule disruption. We operate in an environment where severe weather and ice (Read More)

Check out our Latest YouTube Video!

by Darrell Mercer

Have you ever wondered the role that Marine Atlantic plays in transporting people and goods between Newfoundland and Nova Scotia? Have you been told about the significant service improvements that have been made in reliability, customer satisfaction, and on time performance with our new fleet? Do you like cool infographics and energetic music that makes (Read More)

Thank you for your patience and understanding

by Don Barnes, Vice President of Customer Experience

While Friday was the first day of spring, many of us are still waiting to see signs that this harsh winter is coming to a close. From record breaking snowfall to severe ice conditions and numerous wind storms, Mother Nature has reminded us over the past few months that winter – and winter travel – (Read More)

Fleet Renewal – Working to Get the Right Vessels for our Service

by Don Barnes, Vice President of Customer Experience

Fleet renewal is a never ending discussion at Marine Atlantic. Changing customer needs and demand alone would prompt a continual review of what a future fleet might look like, and when you add in other variables such as improving and emerging technology, the evolution of ship design, the capacity requirements to meet the traffic demand (Read More)

Our Focus Is On Changing For You

by Don Barnes, Vice President of Customer Experience

Marine Atlantic operates in the North Atlantic ocean, a very challenging environment, especially during difficult weather conditions. For decades, our crews and passengers have experienced strong winds, severe sea conditions and heavy ice that have impacted our schedule, especially during the period from late fall to early spring. This year is no different with numerous (Read More)

We understand that it can be quite frustrating and inconvenient when weather disrupts your travel plans. It can also be even more problematic when the cancellation takes place with little advance notice. At Marine Atlantic, we try to provide as much notice as possible if there is the potential of schedule disruptions. We operate in (Read More)