Showing all posts in Customer Service

Marine Atlantic to Hold 2014 Annual Public Meeting

by Darrell Mercer

Marine Atlantic will hold its 2014 Annual Public Meeting on Wednesday, November 5 in St. John’s. Our Chair of the Corporate Governance Committee Sharon Duggan, will be joined by our President and CEO, Paul Griffin, and Vice President of Finance, Shawn Leamon, to present our 2013-14 financial statements and to provide an overview of our (Read More)

Onboard Marine Atlantic with the Downhome

by Katie Guiney

While travelling with Marine Atlantic this summer, why not sit back, kick up your feet, and check out some great reading material? Our official onboard publication is the Downhome, and we offer complimentary copies on each of our vessels and in our terminals. The Downhome is the largest paid circulation magazine in Atlantic Canada, and (Read More)

Marine Atlantic Goes Mobile

by Katie Guiney

Over the past year, we’ve noticed a significant increase in the number of visitors to using a mobile device.  This is not really surprising as we know our passengers often check our site while enroute to get the most up-to-date sailing information. To serve you better, we decided to develop a mobile-friendly version of (Read More)

Argentia Service Begins this Weekend

by Darrell Mercer

Summer is finally here! With the start of our seasonal Argentia service, we know that the winter weather is behind us (at least for a few months), and thousands of tourists will be “Taking it on the Road” between Argentia and North Sydney. To our dedicated and hard-working Argentia employees, welcome back! To our new (Read More)

Marine Atlantic adjusts summer schedule

by Don Barnes, Vice President of Customer Experience

Marine Atlantic has adjusted its upcoming summer schedule on our Port aux Basques-North Sydney service. The updated schedule includes 11:45 am and 11:45 pm departures from each port. We’ve made these adjustments to better match capacity and demand. To book a crossing, click here. For passengers who are already booked to travel on our Port (Read More)