Showing all posts in Customer Service

Summer Traffic Up and Argentia Trial Discount Deemed a Success

by Don Barnes, Vice President of Customer Experience

Earlier today, I had the pleasure of speaking to the Placentia Bay Industrial Showcase to share some of the positive news we experienced from our summer season. Through our initial analysis of summer traffic, we have seen significant growth in passengers travelling through both Port aux Basques and Argentia ports. Through Port aux Basques, we’ve (Read More)

Please be advised that the former terminal building in North Sydney will be demolished and removed as part of the terminal re-development project. With these changes, the former North Sydney terminal building’s service road will be closed permanently effective Monday, September 14, and the land incorporated into the terminal marshaling yard. The terminal security perimeter (Read More)

Vessel Profile - MV Atlantic Vision

by Darrell Mercer

The MV Atlantic Vision joined Marine Atlantic’s fleet in 2009. With 150 cabins, numerous dining options, 200 reclining chairs and relaxing seating areas, the vessel has introduced a whole new sailing experience between Newfoundland and Nova Scotia.   When preparing to name the vessel, Marine Atlantic held a contest and invited customers and the general (Read More)

Port aux Basques Occupational Health and Safety Committee Wins Provincial Award

by Murray Hupman, Vice President of Operations

Marine Atlantic has a strong commitment to the safety of its employees and customers and this was demonstrated once again as the Port aux Basques Occupational Health and Safety (OHS) Committee was awarded the 2014 OHS Committee of the Year by the Newfoundland and Labrador Occupational Health and Safety Association. This is the second time (Read More)

Marine Atlantic proud to sponsor Eastlink East Coast Music Week 2015

by Don Barnes, Vice President of Customer Experience

It’s that time of year again where Atlantic Canadian musicians gather together to be recognized for their great contribution to our region’s musical diversity, while at the same time providing a world-class musical experience to the rest of us not so musically talented individuals! Marine Atlantic is very excited and proud to a be silver (Read More)

Whether you are planning a tour of Atlantic Canada, renting a bus for a weekend of skiing at Marble Mountain, a sports team heading to a tournament, or organizing a family reunion, Marine Atlantic offers group rates to help reduce your travel costs. For those groups of 25 or more people, Marine Atlantic offers a (Read More)